Insert templates in the tools you already use
Create custom &
Do you find yourself writing the same answers to common questions? Templates allow you to answer common questions in just a second.
You can even use custom variables such as the recipient's first name to personalise your messages.
Insert templates quickly
with keyboard shortcuts
Templates can be associated with a keyboard shortcut. To insert a template, you just need to type its shortcut and press TAB.
Can’t remember your shortcut? You can also insert them directly from your email client.
Share templates with
Having team members writing the same responsesis both time consuming and tedious. Gorgias has template sharing and syncing, so everyone is on the same page.
Used by over 90,000 people
Gorgias enables our customer support keep its high quality regardless of the growth of our customer base. I fully recommend it.